At Norwalk Animal Hospital payment in full is due at the time services are rendered, or at the time your pet is discharged.
We accept: Cash, Check, Bank Credit/Debit Card, MasterCard, Visa, Discover, American Express and CareCredit.
We encourage clients to ask for an itemized treatment plan/estimate and to discuss treatment options with the doctors, particularly if you have monetary concerns.
Deposits may be required for surgical and/or dental procedures. New clients are required to pay a $100.00 deposit to schedule an initial appointment/procedure. If you do not show up on the scheduled date, or fail to give 24 hours notice to reschedule or cancel, your deposit will be forfeited.
For all of our clients, any appointment missed, late cancelled, or changed without 24 hour notice will result in a $100.00 cancellation fee. The 24 hour cancellation policy gives us time to inform our wait list clients of any availability.
Norwalk Animal Hospital encourages our clients to obtain Pet Insurance. We are happy to help clients with their insurance submissions so they will receive their reimbursements in a timely fashion.